Blog

Karen Phillips

Karen Phillips

Billing Manager

Having retired in 2015 Karen soon discovered she needed to do something with her time that was positive, local, and social, and that is where FPPT came into the picture 7+ years ago.  After hurting her back and needing physical therapy Karen found her niche with the company, she now serves as the manager for the Billing (financial therapy office) and Patient Care Coordinator teams, overseeing many aspects of the patient’s journey from first call to the last statement, including no response, collections, payment plans, insurance benefits, and tracking KPI’s.  She is the nurturing grandma of the business.  Karen owned her own business services company, worked in county government, and in the legal field, as a paralegal, prior to retirement and finding her forever home with FPPT.

Karen is married to Jim, has two grown step-children, one grandson, and two dogs.  Having grown up in rural America, she loves the outdoors and on her off time she can be found hiking, backpacking, camping, gardening, mushrooming, baking, or quilting.